Privacy Policy

Who handles your information

DJW Roofing & Leadwork Ltd, 27 Hempfield Place, Littleport, Ely, Cambridgeshire CB6 1NP, handles enquiries made through this website. Contact djwroofing1@gmail.com or 07862 885143 with questions about your information.

Roofing enquiries

The quote form collects your name, phone number, email address, postcode, chosen service, message and an optional photo. These details are used to respond to your enquiry, assess the proposed roofing work and arrange an inspection or quote. Please avoid including unrelated sensitive information or photographs of other people.

Enquiries and optional photographs are stored through Lovable Cloud. Photos are kept private rather than published in the work gallery. Processing an enquiry is necessary to take steps at your request before agreeing roofing work. Quote enquiries and optional photographs are stored securely with restricted access and retained for 24 months. Contact djwroofing1@gmail.com to request deletion.

Cookies and analytics

Essential browser storage remembers your consent choice. Google Analytics is only loaded if you accept analytics and a valid measurement ID is configured. It can measure page visits and interactions such as phone, email and quote actions. Rejecting analytics does not stop you using the website or sending an enquiry.

Your choices and rights

You can ask to access, correct or delete your personal information, or raise questions about its use, by contacting DJW. Requests are considered under applicable UK data protection law. You may also raise a concern with the Information Commissioner’s Office. To change your analytics choice, clear this website’s stored data in your browser and choose again on your next visit.

External services

Google Maps and Google review links are provided for location and customer-review information. Opening or using these services may involve Google processing information under its own privacy policies. This policy covers the DJW website, not those external websites.